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2012年3月19日 星期一

Windows 2008 r2 event id 602 printservice log error解決方式

我查2008r2 log發現Event id 602的error如下:

記錄檔名稱:         Microsoft-Windows-PrintService/Admin
來源:            Microsoft-Windows-PrintService
日期:            2012/3/7 上午 08:20:15
事件識別碼:         602
工作類別:          用戶端轉譯
等級:            錯誤
關鍵字:           用戶端轉譯 (CSR),傳統多工緩衝處理器事件
使用者:           aABC\julie
電腦:            qqq
描述:
列印多工緩衝處理器無法重新開啟現有的印表機連線,因為它無法讀取登錄機碼 S-1-5-21-1377716548-1285913859-623647154-1965\Printers\Connections\,,server1,B-3-PRN 的設定資訊。機碼名稱或值若遺漏或格式錯誤的話,都可能發生此情況。
可用Microsoft出的Hot Fix來修正,以我的case來說,上了hotfix就不會出現這種錯誤了。

http://support.microsoft.com/kb/2457866

Consider the following scenario in a domain environment:
  • You deploy a network printer by using a printer server.
  • You install the network printer on a computer that is running Windows 7 or Windows Server 2008 R2.
  • You log on to the computer.
In this scenario, an event that resembles the following is logged in the Application and Services log:
Event ID: 602
Source: Microsoft-Windows-Printservice
Level: Error
Message: The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key %1\%2. This can occur if the key name or values are malformed or missing.
Additionally, you experience a delay in seeing the network printer in the Devices and Printers item in Control Panel after you log on to the computer.

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