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2016年2月1日 星期一

renew McAfee emm portal certificate error "There is no certificate chain in portal certificate" 更新McAfee emm portal 憑證發生錯誤訊息"There is no certificate chain in portal certificate"已解決

更新McAfee emm portal 憑證出現錯誤訊息"There is no certificate chain in portal certificate"

解決方法:

原文請參考McAfee Knowledge Center
https://kc.mcafee.com/corporate/index?page=content&id=KB79551&actp=RSS

首先請將證匯入windows server之憑證中心:
  1. 先將本來您要更新於McAfee emm portal 之憑證存在windows server桌面(其它地方也可以)Double-click 所存的憑證(其副檔名是pfx ) click Next, and then click Next 將出現匯入的安裝精靈。
  2. 於輸入密碼處輸入密碼,且將下方兩個選項打勾(注意一定要打勾,不然後續動作會失敗:
        打勾~~將此金鑰設定可以匯出(Mark this key as exportable)    打勾~~包含所有延伸內容(Include all extended properties )
  3. 將匯入金鑰放在「個人」的存放區
  4. 完成即可.
再來匯出金鑰
  1. 打開MMC,憑證管理中心,在個人憑證存放區找出剛剛匯入的憑鑰
  2. 匯出PFX
  3. 勾選第1項及第3項,第2選項「不要勾」
再至emm portal 用剛剛匯出的金鑰renew即完成。

以下是原文

  1. Solution

    Import the certificate to the Certificate Manager:
    1. Double-click the pfx file. When prompted by the wizard, click Next, and then click Next again on the File to Import screen.
    2. On the Password screen, type the password for the private key, and ensure that the following boxes are selected for you to be able to export the certificate again:

      1. Mark this key as exportable
      2. Include all extended properties

         
    3. Click Next, and then click Next again on the Certificate Store screen.
    4. Click Finish to complete the process. You should see a message stating that the import was successful.
    View the imported certificate in the Certificate Manager Microsoft Management Console (MMC):
    1. Open the Certificate Manager MMC. You should see the imported certificate in the Console Root\Certificates - Current User\Personal folder.
    2. Double-click the certificate you just imported and click the Certification Path tab.
    3. Highlight Go Daddy Secure Certification Authority, and click View Certificate. You should see a new certificate appear.
      NOTE: This is the Intermediate certificate, which needs to be imported into the Intermediate certificate store.
    4. Go to the Details tab and click Copy to File to open the Certificate Export Wizard.
    5. Click Browse and choose a location to save the cer file.
    6. Perform the same steps for the Root Certificate from step 3 of this procedure. For example, export the Go Daddy Class 2 Certificate Authority and import it back in to the Trusted Root Certification Authorities folder in the MMC.
      NOTE: At this stage, you should see two exported certificates.
       
    7. In the Certificate Manager MMC snap-in, go to Trusted Certificate Authority, and select Import to import the Certificate Authority that you just exported.
    8. Use the same export process as described above for the Intermediate certificate. When complete, verify that the certificates you restored are in their correct store.
      NOTE: It is important that the certificates are in the correct location.
    9. Right-click the SSL portal certificate and select Export.
    10. Follow the steps in the Export Certificate Wizard to export the private key.
    11. On the Export File Format screen, ensure that the following options are selected:

      1. Include all certificates in the certification path if possible
      2. Export all extended properties
    12. When prompted, type your password for the certificate, and click Next.
    13. Click Browse to specify the location and the file name that you want to give the certificate.
    14. When saved, retrieve the Portal Certificate from the location specified and add it to the Deployment Helper.


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